The Most Comprehensive FAA Mental Health Qualification — 21 Modules Across Two Days
The FAA Level 3 Award in Supervising First Aid for Mental Health (RQF) is the most comprehensive qualification in the FAA mental health framework. Delivered across two days and covering 21 modules with a minimum of 12 contact hours, it goes significantly further than the Level 2 qualification — exploring a wider range of mental health conditions in depth, including dedicated modules on depression, anxiety, PTSD, bipolar disorder, psychosis, schizophrenia, personality disorders and more, each with first aid guidance and treatment signposting.
It is accredited by First Aid Awards Ltd, regulated by Ofqual (England) and SQA (Scotland), and delivered by a qualified Nuco-certified Trainer/Assessor. On successful completion of two written assessment papers and a practical scenario, delegates receive a nationally recognised Level 3 certificate valid for three years.
QAN: 603/3770/9 · 21 Modules · Two Days · Certificate valid 3 years · Learners aged 16+
This qualification is designed for those who need the deepest knowledge — people who will be leading mental health first aid within their organisation, supervising other first aiders, designing workplace wellbeing strategies or working in HR and people roles where a thorough understanding of the full range of mental health conditions is essential.
Want to discuss this qualification for your organisation? Email training@elevateimpacttraining.com
All Four FAA Mental Health Qualifications Compared
All qualifications are Ofqual-regulated, delivered by the same Nuco-certified trainer and carry a nationally recognised FAA certificate valid for three years.
Level 1
- General awareness
- Min. 4 hrs · 7 modules
- All employees
- Written only
- Best for: all-staff rollout
Level 2 — First Aid
- Workplace first aid
- Min. 6 hrs · 10 modules
- All staff · Managers
- Written + practical
- Best for: MHFAiders
Level 2 — Youth
- Children & young people
- Min. 6 hrs · 7 modules
- Teachers · Carers · Youth workers
- Written + practical
- Best for: schools & youth
Level 3 ✓ This Course
- Supervising & leading
- Min. 12 hrs · 21 modules · 2 days
- HR · Wellbeing leads · Senior mgrs
- Two written papers + practical
- Best for: leads & supervisors
Not sure which level is right? Call 07544 534759 and we will advise.
What Delegates Will Gain From This Qualification
A nationally recognised Level 3 Ofqual-regulated certificate — the most comprehensive FAA mental health qualification available
In-depth knowledge of a wide range of mental health conditions — with first aid guidance and treatment signposting for each
The First Aid Action Plan for Mental Health applied confidently in a practical scenario — demonstrating real-world capability
Knowledge to supervise other Mental Health First Aiders — supporting consistency and quality across an organisation
Understanding of drugs, alcohol and substance misuse — including first aid responses and appropriate signposting
Tools to build and sustain a mentally healthy workplace — including the five steps to mental wellbeing
Confidence to start difficult conversations with colleagues and guide them to professional support appropriately
The depth of knowledge needed to contribute meaningfully to organisational wellbeing strategy, HR policy and mental health at work planning
FAA Level 3 — 21 Modules Across Two Full Days
All 21 modules must be completed in full across both days to meet the minimum 12 contact hour requirement. Two written assessment papers are completed — one at the end of Day 1 and one at the end of Day 2.
- Trainer/assessor introduction and learner introductions
- Qualification information: syllabus, validity, requalification, assessment process
- Reasonable adjustment, special consideration, FAA complaints and appeals policies
- Completion of FAA Course Register and Learner Registration Forms
- Definitions · Role and responsibilities of a first aider · Impact of mental health issues
- Mental health stigma · Statistics
- Mental health continuum · Mental health risk factors · Early warning signs
- How to start a difficult conversation · Non-judgemental listening skills
- When to contact the emergency services · The first aider's own health and emotions
- What is stress? · Causes of stress · Effects of stress · Coping strategies
- What is substance misuse? · Alcohol misuse · Effects on mental health
- First aid for drug and alcohol misuse · Treatments and signposting
- Check for significant risk · Apply non-judgemental communication · Reassure and provide information
- Encourage professional support and self-help strategies
- Scenario assessment — delegates apply the First Aid Action Plan
- Developing a clearer picture of mental health at work · Factors affecting workplace mental health
- Building a mentally healthy workplace · The five steps to mental wellbeing
- This module covers depression as a standalone condition — types, signs and symptoms, first aid response, and treatments and signposting — in line with the FAA Level 3 regulated syllabus
- This module covers anxiety as a standalone condition — anxiety disorders, signs and symptoms, first aid response, and treatments and signposting — in line with the FAA Level 3 regulated syllabus
- Completion of written assessment paper 1 — covering Day 1 content
- Overview of Day 2 syllabus · Recap and consolidation of Day 1 learning
Each of the following conditions is covered as a dedicated module in line with the FAA Level 3 regulated syllabus. Each module covers: what the condition is, signs and symptoms, first aid response, and treatments and signposting.
- Post-Traumatic Stress Disorder (PTSD) · 35 minutes
- Self-Harm · 35 minutes
- Suicide · 40 minutes
- Eating Disorders · 35 minutes
- Personality Disorders · 40 minutes
- Bipolar Disorder · 40 minutes
- Psychosis · 40 minutes
- Schizophrenia · 40 minutes
All content is delivered with appropriate care and sensitivity, in line with the FAA Level 3 qualification framework, with signposting throughout.
- Completion of written assessment paper 2 — covering Day 2 content
- Learner declaration · FAA Course Evaluation · Certificate information
Three-Part Regulated Assessment — Two Written Papers and a Practical Scenario
The FAA Level 3 Award uses a three-part assessment. Delegates complete a written assessment paper at the end of each day plus a practical scenario in which they demonstrate application of the First Aid Action Plan. The total written assessment time is up to 70 minutes. There is no grading — delegates either pass or are referred for further support. On successful completion, delegates receive a Level 3 certificate valid for three years.
FAA Level 3 Award in Supervising First Aid for Mental Health (RQF) · QAN 603/3770/9
Written paper 1 (end of Day 1) + Written paper 2 (end of Day 2) + Practical scenario · Total max 70 minutes written · Pass or referred · No grading
Valid for 3 years · Requalification requires full course completion · Issued as ecert or hard copy · Learners must be aged 16+
This qualification is regulated by Ofqual (England) and SQA (Scotland) and delivered by a Nuco-approved, FAA-certified Trainer/Assessor. Reasonable adjustment and special consideration provisions apply — please contact us in advance if required.
For Those Who Will Lead and Supervise Mental Health First Aid
This qualification is designed for HR professionals, wellbeing leads, occupational health teams, senior managers and anyone who will be responsible for leading, supervising or overseeing mental health first aid within their organisation. It requires learners to be aged 16 or over and is relevant to both private sector businesses and public sector organisations across the UK.
Want to book this qualification? Email training@elevateimpacttraining.com
Two-Day In-House or Virtual — Wherever Your Organisation Needs It
This qualification is delivered across two consecutive or non-consecutive days, in-house at your workplace or virtually via Teams or Zoom. All delivery meets the FAA regulated syllabus and minimum 12 contact hour requirements. Contact us to discuss scheduling across two days and group booking arrangements.
Face-to-Face
Delivered at your workplace over two days — full qualification in minimum 12 contact hours
Virtual
Delivered via Microsoft Teams or Zoom — same regulated qualification, same certificate
Group Bookings
Ideal for HR teams, wellbeing working groups or rolling cohorts across your organisation
Level 3 Mental Health First Aid Training Delivered Wherever Your Organisation Needs It
This qualification is delivered entirely in-house — at your workplace or virtually — over two days. We do not run public courses. Every session is arranged around your team and schedule.
London, Manchester, Birmingham, Leeds, Sheffield, Bristol, Liverpool, Newcastle, Nottingham, Leicester and throughout England
Edinburgh, Glasgow, Cardiff, Swansea, Belfast and throughout Scotland, Wales and Northern Ireland
Delivered via Microsoft Teams or Zoom across two sessions — same regulated qualification and certificate
To book this qualification, call 07544 534759 or email training@elevateimpacttraining.com