A Nationally Recognised Mental Health Qualification for the Workplace
The FAA Level 1 Award in Awareness of First Aid for Mental Health (RQF) is an Ofqual-regulated qualification designed to give employees and managers a structured awareness of mental health in the workplace. It is accredited by First Aid Awards Ltd and regulated by Ofqual (England) and SQA (Scotland), making it a recognised, certificated qualification — not simply a training workshop.
The qualification is delivered in a minimum of 4 contact hours and covers the full FAA syllabus across seven modules. On successful completion of the written assessment, delegates receive a nationally recognised certificate valid for three years.
QAN: 603/3768/0 · Certificate valid 3 years from date of achievement
This is not an awareness presentation or a general wellbeing workshop. It is a regulated qualification with a structured syllabus, a written assessment and official certification — delivering credible, consistent mental health first aid awareness across your workforce.
Want to discuss booking this qualification for your team? Email training@elevateimpacttraining.com
What Delegates Will Gain From This Qualification
A nationally recognised, Ofqual-regulated certificate valid for three years — not just a course attendance record
Confidence to recognise early warning signs of mental health conditions in colleagues and team members
Practical skills for starting a supportive, non-judgemental conversation about mental health in the workplace
A clear understanding of the mental health continuum — and why mental health exists on a spectrum, not as a fixed state
Knowledge of the role and responsibilities of a mental health first aider — including when to escalate and contact emergency services
Awareness of stress — its causes, effects and coping strategies — and how it connects to mental health in the workplace
Understanding of common mental health conditions covered in the FAA syllabus, reducing stigma and improving workplace culture
Tools and awareness to support their own mental health and emotional wellbeing while supporting others
FAA Level 1 Syllabus — Seven Modules across a Minimum of 4 Contact Hours
This course is delivered in line with the FAA Level 1 Award in Awareness of First Aid for Mental Health (RQF) regulated syllabus. All seven modules must be completed in full to meet the minimum contact hours required for assessment.
- Trainer/assessor introduction and learner introductions
- Venue health and safety procedures and housekeeping
- Qualification information: syllabus, validity, requalification and refresher training
- Assessment process, reasonable adjustment and special consideration
- FAA and centre complaints and appeals policies
- Completion of the FAA Course Register and FAA Learner Registration Forms
- Definitions of first aid for mental health
- The role and responsibilities of a first aider for mental health
- The impact of mental health issues
- Mental health stigma and why it matters
- Statistics — the scale of mental health in the UK workplace
- The mental health continuum
- Mental health risk factors
- Early warning signs
- How to start a difficult conversation
- Non-judgemental listening skills
- When to contact the emergency services
- The first aider's own health and emotions
- What is stress?
- Causes of stress
- Effects of stress
- Coping strategies
- This module covers the range of mental health conditions included in the FAA Level 1 regulated syllabus
- Content is delivered in line with the FAA qualification framework and appropriate for a workplace awareness qualification at this level
- Completion of the FAA written assessment
- Learner declaration on the FAA Learner Registration Form
- FAA Course Evaluation
- Certificate information — ecert or hard copy, issued subject to successful assessment
Regulated Assessment — Nationally Recognised Certificate
The FAA Level 1 Award in Awareness of First Aid for Mental Health is assessed by a written assessment completed at the end of the course. There is no grading — delegates either pass or are referred for further support. On successful completion, delegates receive an FAA certificate valid for three years from the date of achievement.
FAA Level 1 Award in Awareness of First Aid for Mental Health (RQF) · QAN 603/3768/0
Written assessment completed on the day · Pass or referred · No grading
Valid for 3 years · Requalification requires full course completion · Issued as ecert or hard copy
This qualification is regulated by Ofqual (England) and SQA (Scotland) and delivered by a Nuco-approved, FAA-certified Trainer/Assessor. Reasonable adjustment and special consideration provisions apply — please contact us in advance if required.
Suitable For Everyone in the Workplace
This qualification is available to learners aged 14 and over and is suitable for any employee, manager or employer who wants a recognised awareness of mental health in the workplace. No prior knowledge of mental health is required. It is particularly relevant for organisations wanting to build a mentally aware workforce — placing trained, confident first aiders for mental health across teams and departments.
Want to book this qualification for a group? Email training@elevateimpacttraining.com
Flexible Delivery — Wherever You Are
This qualification is delivered in-house at your workplace or virtually — making it straightforward to bring the qualification to your team without sending individuals to an external venue. All delivery is in line with the FAA regulated syllabus and minimum contact hour requirements. Contact us to discuss group bookings and scheduling.
Face-to-Face
Delivered at your workplace — full qualification delivered in minimum 4 contact hours
Virtual
Delivered via Microsoft Teams or Zoom — same qualification, same assessment, same certificate
Group Bookings
Book the qualification for multiple delegates — ideal for whole-team or department-wide delivery
Mental Health First Aid Awareness Delivered Wherever Your Organisation Needs It
This qualification is delivered entirely in-house — at your workplace or virtually. We do not run public courses. Every session is arranged around your team, your schedule and your organisation's needs.
London, Manchester, Birmingham, Leeds, Sheffield, Bristol, Liverpool, Newcastle, Nottingham, Leicester and throughout England
Edinburgh, Glasgow, Cardiff, Swansea, Belfast and throughout Scotland, Wales and Northern Ireland
Delivered via Microsoft Teams or Zoom — same regulated qualification, same certificate, accessible to remote and hybrid teams
To book this qualification for your team, call 07544 534759 or email training@elevateimpacttraining.com