Keep Your Level 3 Qualification Current — In a Single Day
The FAA Level 3 Supervising First Aid for Mental Health certificate is valid for three years. This requalification course is the official route to renewing it — refreshing and reinforcing your knowledge of the full range of mental health conditions covered at Level 3, including the First Aid Action Plan, drugs and alcohol, mental health in the workplace, stress and the comprehensive range of conditions from the Level 3 syllabus.
The requalification course covers the same breadth of content as the original Level 3 qualification in a condensed one-day format — designed for learners who already hold the knowledge and need to refresh, update and formally renew their certificate for a further three years.
QAN: 603/3770/9 · Minimum 6 contact hours · New certificate valid 3 years · Age 16+
On successful completion of the written assessment and practical scenario, delegates receive a new FAA Level 3 certificate valid for three years from the date of achievement.
Want to book the requalification for yourself or your team? Email training@elevateimpacttraining.com
Who Can Attend This Requalification Course?
This course is exclusively for existing Level 3 certificate holders. You must hold — or have recently held — one of the qualifications listed below to attend. Your trainer will check your current or expired certificate dates at the start of the session as required by the FAA Qualification Specification.
You must currently hold, or have held within the last 3 months:
- FAA Level 3 Award in Supervising First Aid for Mental Health (Ofqual, England)
- FAA Award in Leading First Aid for Mental Health at SCQF Level 6 (SQA, Scotland)
If your Level 3 certificate has expired for more than 3 months you will need to complete the full two-day Level 3 qualification rather than this requalification course. If you are unsure of your eligibility, please call us before booking and we will advise.
Not sure if you're eligible? Call 07544 534759 and we will check your qualification dates with you.
What Delegates Will Gain From This Requalification
A new nationally recognised Level 3 Ofqual-regulated certificate — valid for three years from the date of achievement
A refreshed and updated understanding of the full range of mental health conditions covered in the Level 3 syllabus
Updated knowledge of any developments in mental health first aid practice, treatments and signposting since their last qualification
Reinforced confidence in applying the First Aid Action Plan for Mental Health through a supervised practical scenario
Refreshed knowledge of drugs, alcohol and substance misuse — and the relationship with mental health
Updated workplace mental health thinking — the five steps to mental wellbeing and building a positive workplace culture
Compliance — maintaining a current, valid and auditable Level 3 qualification for HR, wellbeing and organisational health records
Continuity of capability — no gap in the organisation's Level 3 mental health first aid coverage
One-Day Requalification — 10 Modules · Minimum 6 Contact Hours
All 10 modules must be completed in full to meet the minimum 6 contact hour requirement. The requalification covers the complete Level 3 syllabus in a condensed one-day format designed for existing certificate holders.
- Trainer/assessor introduction and learner introductions
- Qualification information: syllabus, validity, requalification and refresher training
- Assessment process, reasonable adjustment, special consideration and appeals policies
- Verification of existing Level 3 qualification dates — all delegates must present evidence of current or recently expired certificate
- Completion of FAA Course Register and Learner Registration Forms
- Definitions · Role and responsibilities of a first aider · Impact of mental health issues
- Mental health stigma · Statistics — including any updates since previous qualification
- Mental health continuum · Mental health risk factors · Early warning signs
- How to start a difficult conversation · Non-judgemental listening skills
- When to contact the emergency services · The first aider's own health and emotions
- What is stress? · Causes and effects of stress · Coping strategies
This module refreshes knowledge of the full range of conditions covered in the FAA Level 3 syllabus in a consolidated format, in line with the regulated qualification framework and with appropriate signposting throughout.
- Depression · Anxiety · Post-Traumatic Stress Disorder · Self-Harm
- Suicide · Eating Disorders · Personality Disorders · Bipolar Disorder
- Psychosis · Schizophrenia
All content delivered with appropriate care and sensitivity, in line with the FAA Level 3 requalification framework.
- What is substance misuse? · Alcohol misuse · Effects on mental health
- First aid for drug and alcohol misuse · Treatments and signposting
- Check for significant risk · Apply non-judgemental communication · Reassure and provide information
- Encourage professional support and self-help strategies
- Practical scenario assessment — delegates apply the First Aid Action Plan
- Developing a clearer picture of mental health at work · Factors affecting workplace mental health
- Building a mentally healthy workplace · The five steps to mental wellbeing
- Completion of the written assessment
- Learner declaration · FAA Course Evaluation · Certificate information
Written Assessment and Practical Scenario — New Certificate Valid Three Years
The requalification uses the same assessment structure as the original Level 3 qualification — a written assessment and a practical scenario in which delegates apply the First Aid Action Plan for Mental Health. The total written assessment time is a maximum of 70 minutes. There is no grading — delegates either pass or are referred for further support. On successful completion, a new FAA Level 3 certificate is issued, valid for three years.
FAA Level 3 Supervising First Aid for Mental Health Requalification (RQF) · QAN 603/3770/9
Written assessment (max 70 mins) plus practical scenario · Pass or referred · No grading
Valid for 3 years from date of achievement · Issued as ecert or hard copy · Age 16+
Regulated by Ofqual (England) and SQA (Scotland). Delivered by a Nuco-approved, FAA-certified Trainer/Assessor. Evidence of current or recently expired Level 3 certificate required on the day. Please contact us if you require reasonable adjustment or special consideration.
For Existing Level 3 Certificate Holders Whose Qualification Is Due for Renewal
This requalification course is for anyone who currently holds — or has held within the last three months — the FAA Level 3 Award in Supervising First Aid for Mental Health, and whose certificate needs renewing. It is relevant to HR professionals, wellbeing leads, senior managers and occupational health staff who have previously completed the full two-day Level 3 qualification and need to maintain a current, valid certificate. Learners must be aged 16 or over.
Need to check your eligibility before booking? Call 07544 534759 and we will confirm your qualification dates.
Flexible One-Day Delivery — In-House or Virtual
The requalification is delivered in-house at your workplace or virtually via Teams or Zoom in a single day. All delivery meets the FAA regulated syllabus and minimum 6 contact hour requirements. Contact us to discuss individual or group bookings.
Face-to-Face
Delivered at your workplace in one day — minimum 6 contact hours
Virtual
Delivered via Microsoft Teams or Zoom — same regulated requalification and new certificate
Group Bookings
Ideal for renewing multiple Level 3 certificate holders in your organisation on the same day
Level 3 Requalification Delivered Wherever Your Organisation Needs It
This course is delivered in-house — at your workplace or virtually — in a single day. We do not run public courses. Every session is arranged around your team and schedule.
London, Manchester, Birmingham, Leeds, Sheffield, Bristol, Liverpool, Newcastle, Nottingham, Leicester and throughout England
Edinburgh, Glasgow, Cardiff, Swansea, Belfast and throughout Scotland, Wales and Northern Ireland
Delivered via Microsoft Teams or Zoom — same regulated requalification and new certificate, accessible anywhere
To book the requalification, call 07544 534759 or email training@elevateimpacttraining.com