About This Programme

HR for Non-HR Managers — The Legal Knowledge and Practical Skills Line Managers Need

Most line managers are expected to handle recruitment, performance and absence decisions with real legal consequences — often without ever having been trained in the employment law that governs them.

This highly practical full-day programme builds the legal knowledge, practical skills and confidence line managers and supervisors need to manage people fairly, consistently and in line with UK employment law.

Want to discuss whether this programme fits your organisation? Email training@elevateimpacttraining.com

Why This Course Matters

Managers Make Legal Decisions Every Time They Manage People

Line managers are expected to handle recruitment, performance and absence decisions that carry real legal consequences, usually with no training in the employment law behind them. Decisions that are well meant but inconsistent can expose the organisation to claims and leave managers unsure what to do next.

This programme builds the legal knowledge and practical skills managers need across the whole people management cycle, from fair recruitment and performance conversations to absence, disciplinary and grievance matters, and the records that protect everyone involved.

Choosing the Right Format

Half-Day Workshop vs Full-Day Programme

Both formats deliver real and immediate improvement to HR knowledge and people management confidence. The right choice depends on the depth of legal grounding required and how much time your management team can commit right now.

Half-Day SessionFull-Day Programme
PositioningCore HR essentials — employment law basics, recruitment and performance management fundamentalsFull programme — all half-day content plus absence management, disciplinary and grievance, documentation and action planning
Duration3–3.5 hours6–7 hours
Best ForManagers needing a rapid HR knowledge foundation with immediate practical applicationOrganisations investing in consistent, legally grounded people management capability across their management team
Topics CoveredEquality Act, fair recruitment, performance conversations and ACAS code basicsAll half-day content plus absence management, disciplinary and grievance, documentation and GDPR basics
ActivitiesFocused exercises and HR scenario discussions with immediate workplace applicationExtended HR scenario practice, group work, case studies and personal action planning
InvestmentLower — easier to schedule for busy management teamsPremium — deeper legal knowledge and measurable reduction in Employment Tribunal risk

Not sure which format is right? Speak to our training specialist on 07544 534759.

Key Benefits

What Delegates Gain From This Programme

✓

A clear understanding of UK employment law fundamentals — including the Equality Act 2010, Employment Rights Act 1996 and ACAS Code of Practice

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Confidence to recruit fairly and lawfully — writing effective job descriptions, conducting structured interviews and avoiding discriminatory selection

✓

Practical performance management skills — setting clear expectations, having honest conversations and managing underperformance consistently

✓

A structured approach to absence management — understanding absence types, return-to-work interviews and identifying patterns that require action

✓

The knowledge to handle disciplinary and grievance matters correctly — understanding informal and formal processes and when to escalate to HR

✓

A clear grasp of documentation requirements — file notes, records and GDPR basics that protect both the manager and the organisation

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Significantly reduced Employment Tribunal risk — through consistent, fair and legally grounded people management practice

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Greater management confidence across all people-related decisions — knowing what to handle, how to handle it and when to involve HR

Learning Outcomes

By the End of This Programme, Delegates Will Be Able To

  • Explain the fundamentals of UK employment law, including the Equality Act 2010, the Employment Rights Act 1996 and the ACAS Code of Practice
  • Recruit fairly and lawfully, using structured interviews and avoiding discriminatory selection
  • Manage performance by setting clear expectations, holding honest conversations and addressing underperformance consistently
  • Manage absence using return-to-work interviews, and spot patterns that need action
  • Handle disciplinary and grievance matters using informal and formal processes, and know when to escalate to HR
  • Keep accurate records that meet documentation and GDPR basics, backed by a personal action plan
Programme Outline

Full-Day HR for Non-HR Managers Training Programme

Morning Session
Legal Foundations & Recruiting Right

Delegates explore the UK employment law framework — the Equality Act 2010, Employment Rights Act 1996 and the ACAS Code of Practice — then develop fair recruitment skills including structured interviewing, job description writing and avoiding discriminatory selection decisions.

Afternoon Session — Part 1
Performance Management & Managing Absence

Delegates develop practical performance management skills — setting clear expectations, having performance conversations, managing underperformance consistently and understanding the ACAS process. Includes structured absence management: absence types, return-to-work interviews and Bradford Factor awareness.

Afternoon Session — Part 2
Disciplinary, Grievance, Documentation & Action Planning

Delegates master the informal and formal disciplinary and grievance process — understanding when to act, how to act and when to escalate to HR — plus documentation essentials and GDPR basics. The session closes with a personal action plan for immediate implementation.

Who Should Attend

Designed For Line Managers With People Management Responsibilities

This programme is designed for line managers, team leaders, supervisors and operational managers across all sectors who handle people management responsibilities without formal HR training — and who need the legal knowledge and practical skills to do so correctly and consistently.

Line Managers Team Leaders & Supervisors Operational Managers Department Managers SME Business Owners NHS & Public Sector Managers Retail & Hospitality Managers Housing Association Managers Newly Promoted Managers

Want this tailored to your sector or organisation? Email training@elevateimpacttraining.com

Delivery Options

Flexible Delivery — Wherever You Are

Every HR for Non-HR Managers programme is designed around your organisation — your sector, your HR policies and the specific people management challenges your managers face. Delivered in-house or virtually, available across England, Scotland, Wales, Northern Ireland and Europe.

Face-to-Face

Delivered at your workplace — HR scenarios tailored to your sector and policies

Virtual

Delivered via Microsoft Teams or Zoom — same quality, full interaction and live HR scenario work

Bespoke

HR scenarios and case studies built around your real management situations and sector

0333 355 4891 07544 534759 training@elevateimpacttraining.com
In-House Delivery Across the UK & Europe

HR for Non-HR Managers Training Wherever Your Organisation Needs It

Every programme is delivered entirely in-house — at your site or virtually. We do not run public courses. We deliver face-to-face across England, Scotland, Wales, Northern Ireland and Europe, including London, Manchester, Birmingham, Leeds, Edinburgh, Cardiff and Belfast, and virtually via Microsoft Teams or Zoom to teams anywhere.

To discuss in-house HR for Non-HR Managers Training for your team, call 07544 534759 or email training@elevateimpacttraining.com